Freshdesk Responded Versus Closed / : How to automatically close a ticket or mark as spam based on keywords?
Sign up for freshdesk today. That takes 5 replies to close will increase your reply volume, . To the agent sending the email and it will be created with 'closed' status. They outline the specific amount of time the company has to respond and. Sincerely, ecnordic support team 2.
Comments to this discussion are now closed!
They outline the specific amount of time the company has to respond and. Hi, when i've responded to a ticket i usually send and close the ticket. To the agent sending the email and it will be created with 'closed' status. Sla which sets a deadline for when the ticket needs to be closed or resolved. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. I wonder what in freshdesk differs between choosing resolved or closed. No response from the customer, the agent can close the ticket and it will not be . If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. These display as new in the ticket list until a reply is sent to the. Sincerely, ecnordic support team 2. That takes 5 replies to close will increase your reply volume, . But this seems impossible as freshdesk returns me to the list of all . Comments to this discussion are now closed!
No response from the customer, the agent can close the ticket and it will not be . These display as new in the ticket list until a reply is sent to the. To the agent sending the email and it will be created with 'closed' status. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. Sincerely, ecnordic support team 2.
Sign up for freshdesk today.
I wonder what in freshdesk differs between choosing resolved or closed. Sign up for freshdesk today. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. Sla which sets a deadline for when the ticket needs to be closed or resolved. Comments to this discussion are now closed! That takes 5 replies to close will increase your reply volume, . They outline the specific amount of time the company has to respond and. But this seems impossible as freshdesk returns me to the list of all . These display as new in the ticket list until a reply is sent to the. To the agent sending the email and it will be created with 'closed' status. Hi, when i've responded to a ticket i usually send and close the ticket. Here is a detailed guide on the important helpdesk metrics and what you. However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk.
But this seems impossible as freshdesk returns me to the list of all . Comments to this discussion are now closed! Sincerely, ecnordic support team 2. However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. That takes 5 replies to close will increase your reply volume, .
I wonder what in freshdesk differs between choosing resolved or closed.
That takes 5 replies to close will increase your reply volume, . No response from the customer, the agent can close the ticket and it will not be . But this seems impossible as freshdesk returns me to the list of all . Hi, when i've responded to a ticket i usually send and close the ticket. Here is a detailed guide on the important helpdesk metrics and what you. Sign up for freshdesk today. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. To the agent sending the email and it will be created with 'closed' status. They outline the specific amount of time the company has to respond and. However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. Sincerely, ecnordic support team 2. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. I wonder what in freshdesk differs between choosing resolved or closed.
Freshdesk Responded Versus Closed / : How to automatically close a ticket or mark as spam based on keywords?. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. How to automatically close a ticket or mark as spam based on keywords? Here is a detailed guide on the important helpdesk metrics and what you. However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. No response from the customer, the agent can close the ticket and it will not be .
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